Social Media Listening

Your Online Reputation vital ,Monitor it

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Social Media Listening

It is very important to listen to what your business ecosystem consisting of stake holders, clients, partners, employees and key influences are talking about your business in online forums and social networking sites. Social media listening is a business strategy that needs to be tactfully planned and implemented to understand how your business is being perceived by your target audience in the cyber space.

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Listen to respond

Listening to know what people are saying about your brand online is as important in Online Reputation Management as responding to it to prevent the spread of negativity and unwarranted comments. Our social media listening experts will help develop and maintain positive online reputation for your business in online communities.

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Listen intelligently

We will listen intelligently what your consumers are saying about your brand with the help of our newest social media tools and technologies. Our experts will provide real time insights about your competitors


consumers and key influencers to achieve your business goal.

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Key parameters of our social media listening strategy would be:

  • Analysis of Facebook posts
  • Analysis of Twitter feeds and Linked posts etc
  • Analysis of blog posts
  • Customer demographics
  • Website visit experiences
  • Product purchase histories

Turning information into insights

You need to first identify your target audience and then devise strategies as to when and where to engage with them productively at their own terms. We will turn the information gathered from raw data into useful insights to develop intelligent social media listening strategies for your business to provide you that competitive edge.

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